5 Reasons You Should Stop Using Your Personal Phone Line For Business

why not use personal phone line at work

Using your personal cell phone number for business or at work sounds affordable and convenient. Doesn’t it?

Buying a new phone and a number is problematic especially if you’re just starting your business.

However, mixing up personal and business-related communication can create so many problems in your life.

So, what usually happens when people have to keep professional and personal separate?

Most people end up buying two mobile phones and plans to keep their communication organized. However, carrying two phones itself is a hassle.

Take a quick look at one of our blog posts that explains why carrying two phones isn’t a smart move.

In this post, we’re going to highlight 5 reasons you should not use your personal phone line for your business.

We’ll also suggest the best solution: how you can use one mobile phone and still keep your personal and professional communication separate and well-organized.

Let’s get started!

5 reasons you should stop using your personal mobile line at work immediately

If you have already used your personal line at work or business, you probably know how it feels like talking to co-workers, employees, customers, and family on one phone number.

Let’s get down to factors that identify why it’s disadvantageous to use your personal line at work:

1. No way to deal with automated calls

Robocalls are an affordable way for businesses to reach potential customers. However, these calls can be super annoying for business owners and professionals.

If we look at the stats, robocalls averaged 126.9 million calls/day or nearly 1,469 calls/second in September 2022, up 7% from 118.3 million calls/day and 1,370 calls/second in August.

You can’t avoid robocalls while using your personal line at work. There’s no mechanism to deal with these calls. In the US, 3 out of 10 calls are pre-recorded marketing messages.

If you’re tired of scams or robocalls, consider using a dedicated business number that allows you to block or manage those calls.

Robocalls not only clog your line and disrupt your ability to reach customers but also impact your bottom line.

Therefore, you don’t want to receive such calls. If you only use one personal line to make and receive business and personal calls, it would be hard for you to avoid robocalls.

Worst scenario, your number can be compromised. Imagine you don’t have a choice other than to change your personal number.


A virtual phone number can solve this problem once and for all.

For example, the Callplicity app allows you to use auto-attendants to handle robocalls. With a virtual phone number, you get full control over those robocalls and how you want to treat them.

With a cloud-based or online phone number, you can divert robocalls to a voice menu or black lists. So, your customers or colleagues can reach out to you anytime.

2. You’re vulnerable to threats

Today, we’re living in the internet age where information is available in abundance. People like to shop, sell, and work online.

Considering the level of connectivity, your personal information is under constant threat. Scammers, hackers, and so many other agents can misuse your personal information.

When you use your personal phone number at work, the exposure to unnecessary advertising and fraud increases.

You don’t want hackers to hack your social media accounts or credit card. Do you?


To effectively avoid scams and keep people from using your personal information in the wrong way, you need to keep your personal number out of the spotlight.

This will help you protect your personal data and lower your chances of getting hacked.

How will you ensure the safety of your personal information while using one phone?

It’s simple.

Pick a virtual phone number for work or business. A virtual phone number runs like an app on your phone, a dedicated work phone number that works without the need for a sim or wire.

This way, only your business number will be publicly available and you don’t have to worry about scammers accessing your personal information.

Virtual phone number providers such as Callplicity offer powerful features to deal with cyber crimes.

3. You can’t change your phone number

Your personal cell number is something you don’t want to change often.

When you use it for both personal and professional purposes, an increasing number of services ask for your number to complete the registration process.

Besides, financial and banking services require two-factor authentication which makes it more difficult for you to change your number.

Imagine your old customers calling on your personal number which is no longer available or active. You’re likely to lose customers if they’re unable to contact you.

The best thing you can do is not to involve your personal number in work or business-related registration processes.

As an entrepreneur or business owner, you can’t afford to have too much burden on your personal number.


Again, the best way to avoid this problem is to use a different number for business.

Choosing an online phone number will be of great help. You don’t have to switch numbers or carriers. Even if you have to change your personal number, it wouldn’t affect your business in any way.

On the bright side, virtual phone services like Callplicity allow you to port an existing number.

4. No work-life balance

This is probably the most crucial factor that discourages people from having one phone line to handle all kinds of communication.

While you need to ensure uninterrupted availability to your customers and clients, you have to maintain a healthy work-life balance.

Needless to mention how using a personal phone at work can disturb the work-life balance.

It creates problems both at work and at home.

This is exactly why it’s critical to have a dedicated work number.

Neither you want to take business calls while spending time with your family on the weekend nor you want your private matters to affect your work.


It’s important to have a separate business number to avoid burnout in the long run.

You need to pick a virtual phone number and use it for all of your work-related matters. It’s a simple way to handle your communication from a single phone with two different numbers.

How a virtual phone number solve these problems

The problems with using your personal cell number at work can be fixed with a virtual phone number.

So, why use your personal number at work when an online number can take care of your professional calling and messaging needs?

Talking about the virtual phone number providers, Callplicity gives you the scalability and flexibility you need to communicate with your employees and customers at every stage of your business.

You can start with a free trial to test the features of Callplicity app. Later, you’ll pay as per your usage.

From recording and monitoring calls to video voicemails and auto attendants, Callplicity comes with a broad range of features.

Ready to power up your business with a virtual phone number? Try Callplicity for FREE!