6 Reasons SMBs Must Take Advantage Of VoIP Tech

advantages of VoIP

Every progressive business owner that focuses on sustainable growth in an increasingly competitive world looks for emerging technologies to replace old-fashioned processes. 

Need an example? Nearly 40% of small businesses have already replaced their traditional hardwired phone systems with innovative, easy-to-use VoIP systems. 

Regardless of what VoIP service provider you choose for your business, you can get plenty of benefits by implementing a cloud-based phone system. 

The idea of using VoIP might sound complex at first, but it simply means making or receiving calls and messages over the internet instead of using an old telephone. 

If you’re still using those old-fashioned telephone systems to run your communication, it’s high time to get it replaced with something more efficient. You’ll be surprised to know how a powerful VoIP virtual phone system can completely transform your communication.  

In this post, we’re going to explain some of the notable benefits a business can get from VoIP service. Let’s get started! 

1. Improved staff productivity 

VoIP technology has become quite popular in the business world for a reason. This technology brings a lot of benefits to organizations, one of them being improved productivity.

Imagine being able to host virtual meetings, make international phone conferences, and share company documents all in one place. That’s what VoIP allows you to do – seamless communication with your team!

And the best part? The latest advancements in this technology have made the voice quality amazing. You’ll hardly notice a difference between a VoIP call and a regular telephone conversation. And, it’s incredibly reliable with minimal incidents of distorted, dropped, or lagged calls. That’s why so many companies are choosing VoIP for their communication needs.

2. Enjoy a variety of features 

VoIP offers a complete set of call features, similar to what you’d get with traditional phone lines. You’ll have access to call transfer, hold, forwarding, hunt, auto-attendant menus, conference calling, and more. And the best part? You won’t have to sacrifice any of these essential call features by switching to VoIP.

But, it’s important to choose the right hosted VoIP service that meets your specific needs. There are a lot of providers out there, and you want to make sure you pick one that offers the features and capabilities you need.

In short, VoIP technology gives small businesses the same call features as traditional phone lines, but with the added bonus of cost-efficiency and improved scalability. It’s definitely worth considering if you’re looking to enhance your communication capabilities.

Related: Virtual Phone Number: How Does it Work For Your Business

3. VoIP empowers your business 

Moving your small business to VoIP can have a big impact on the power and presence of your company. Gone are the days when only big businesses could afford advanced phone properties like automated attendant and conferencing. 

Today, you can get these features, along with modern ones such as mobility, file sharing, and instant messaging, in less than what you pay for traditional landline phone systems.

VoIP enables even small businesses to present themselves as a large, highly professional company. The automated attendant feature can handle calls for different office locations in multiple cities, making it keeping everyone on the same page. This can create a more professional image for your business and keep clients and potential clients happy.

Your workers can also route their VoIP service to receive calls or messages on any other phone number, including their cell phone. This ensures that calls are always answered, keeping your business operating optimally. VoIP gives you the benefits of a large business phone system, even if you only have a handful of employees.

4. Operate remotely

For small businesses, VoIP is a cost-effective way to stay connected and reachable at all times. With an Internet connection or wireless signal, you and your team can make or receive calls from anywhere, at any time. This means you can work from home, a coffee shop, a trade show, or even an airport lounge, and still appear to be “business as usual” to your clients.

With VoIP, your cell phone or laptop can function in a way similar to your desk phone, so you don’t have to worry about missing important calls. And if you need to work from multiple locations, you can easily carry your phone with you and connect it to whatever Internet connection you have access to. 

This flexibility is especially useful for small-business owners who need to be on the go, but still want to maintain a professional image. As your business grows, it’s easy to switch and shift your VoIP system to another location, with any complex programming. Besides, you can keep your phone number, which saves time and money in terms of reprinting flyers and business cards. 

Related: Still Carrying Separate Phones? Find a Smarter Way

5. Make your processes more efficient 

Hosted VoIP applications can significantly improve productivity in a number of ways. For example, the unified messaging feature allows you to receive voice mail messages as emails, which eliminates the need to check your voicemail. This alone has been shown to save 43 minutes a day for each person, or the equivalent of three and a half hours per week.

Another way hosted VoIP enhances productivity is through its built-in collaboration and mobility tools. During a conference call with a client, for instance, you can easily share a file or send a message to a co-worker, keeping the presentation on track.

Because hosted VoIP is cloud-based, it ensures that calls are automatically routed to any phone of your choice in the event of a natural disaster or other unexpected situation. This eliminates downtime and keeps your business running smoothly.

Additionally, hosted VoIP allows you to build a personal profile of phone numbers, so you stay connected all the time. For instance, if a loyal customer calls and you are away from your desk, hosted VoIP can automatically ring your cell phone. This process is seamless and transparent to the customer, who will simply think you are at your office.

In conclusion, hosted VoIP applications offer a range of benefits to small businesses looking to increase productivity, including unified messaging, mobility and collaboration tools, automatic call routing, and the ability to create a personal profile of phone numbers.

6. Ease of scalability 

Small business owners often have the goal of growing their business quickly. However, relying on traditional services to run the business can result in operational issues as the business expands. A Hosted VoIP phone system can provide a solution to this challenge by offering scalable options that can grow with the business without incurring a large upfront investment.

Hosted VoIP eliminates the need for complicated servers and hardware, making it an ideal choice for businesses that may switch to big office space. As the business expands and hires new employees, Hosted VoIP can be easily extended to support the additional staff. The system also easily accommodates changes in business operations, such as seasonal fluctuations in staffing.

Small businesses face almost similar opportunities and challenges as larger enterprises. Hosted VoIP gives small businesses the playing field by allowing them to build a strong presence and work with great efficiency. This technology can provide a foundation for sustainable growth. 

Don’t forget to checkout Callplicity: A leading VoIP phone system provider


We understand the struggles of growing a small business in today’s economy. That’s why we’ve created a platform that offers enterprise-level features and unlimited user accounts to support the growth of our clients. 

Our aim is to help small businesses succeed by providing them with the tools they need to streamline their operations and improve their customer experience. 

With Callplicity, you have the flexibility to customize your call flows for different types of calls, add up to 100 business numbers, route calls to different teams, and even record calls for training and quality purposes. We believe that your growth equals our growth, and we’re committed to providing the best solutions to help you achieve your business goals.

Try Callplicity for FREE!